At Breath First, we strive to ensure your satisfaction with every purchase. However, if you are not completely happy with your item(s), we offer a straightforward returns policy for your convenience.

Returns Window

You can return your item(s) within 30 days of receiving your order.

Conditions for Returns

To be eligible for a return:

1. The item(s) must be unused, and in the original condition in which they were received.
2. All original packaging, tags, and labels must be intact.

Unfortunately, we cannot accept returns for:

• Items damaged due to misuse or negligence.
• Perishable or personalized goods (unless faulty).

How to Return an Item

1. Please email [email protected] with your order number and the reason for your return.
2. Once approved, package the item securely to avoid damage during transit.
3. Send the package to the return address provided in our confirmation email.

Postage Costs

Customers are responsible for paying the postage costs for returning items. We recommend using a tracked delivery service to ensure the safe return of your item.

Refunds

• Refunds will be processed within 5–7 business days of receiving and inspecting the returned item(s).
• Refunds will be issued to the original payment method used at checkout.

Exchanges

If you wish to exchange an item, please initiate a return as outlined above and place a new order for the desired item.

For any questions or further assistance, please contact us at [email protected] .